Free Shipping On Orders Over $49 (Melbourne - Sydney - Adelaide Metro)
Dear Customer
Thank you for your continued support.
Hootget Office and warehouse will be closed from 17/11 to 22/11. Any orders on/before 16/11 will still be despatched on next business 18/11 Monday afternoon, orders on /after 17/11 will be despatched on 25/11. We are sorry about the inconveniences.
All our products come with a 30 day refund guarantee, if you are unsatisfied with an item, you’re welcome to return your item to us within 30 days of purchase for an exchange or refund.
To be eligible for a return, the following three rules must be satisfied:
Within 30 days of purchase with the original receipt of purchase.
The item must be unused and unopened with the original tags and seals still attached.
The item must be in the original packaging which must be in the original condition and still with its original seal intact.
Returns that are damaged or not in its original condition may not be accepted and may be sent back to you and/or a refund refused.All change of mind returns are subject to a 15% restocking fee of the sale price to cover the labor costs of picking/repacking the order and returning it to the shelf.
Return to sender
Incorrect/undeliverable shipping address, If you refuse or not collected a parcel that you have ordered from our store, you are responsible for the original shipping charges, any fees that are incurred on the package and the cost of the return and restocking fees. We will deduct the cost from the refund amount once your order is returned back to our warehouse.
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